For service & workshop

POS system for workshops

Keep service orders, customers and status in one system. From received item to happy customer — all the way through.

Post-it notes and Excel sheets don't cut it anymore

Workshop and service is about keeping track of things — whose item is this, what needs to be done, what was done last time. Flopay replaces post-it notes and chaotic Excel sheets with a system where every order has a status, a customer and a history.

Features

Everything you need — in one system

Service orders with status

Received → in progress → done → picked up. A clear flow no one on the team can miss, with traceability of who did what.

Customer history per item

See exactly what was done last time, which parts were replaced and what the customer paid. Better service, faster diagnosis.

Customer notifications

Automatic SMS or email when the item is ready for pickup. Fewer phone calls, happier customers.

Spare parts management

Inventory for spare parts and consumables. Automatic reorder points and full margin visibility.

Time tracking

Log working time per order — so you know what the job actually cost and can price the next one correctly.

Fast invoicing

A finished invoice is created directly from the service order. Send by email or print — synced with Fortnox or Visma.

For the whole team

A better day for everyone in the business

Owner

Visibility into lead times, profitability per order type and which mechanics produce the most. Fact-based decisions instead of gut feeling.

Mechanic / craftsperson

See your own order queue, log time on the right job and pull up customer history in two clicks. Less admin, more focus on the craft.

Reception

Take in items, register orders and handle payments in the same interface. See the status of every job in progress and give customers quick answers.

Integrations

Plug-and-play with the systems you already use

Flopay talks directly to the most important systems in your industry — so you skip duplicate work and manual exports.

Common questions

Things others tend to wonder about

Does it work for my type of workshop?

Flopay is used by bike shops, cobblers, auto workshops, watchmakers and everyone else who takes in items for service. You customise fields, status flows and receipt templates to fit your business.

How do customer notifications work?

When you mark an order as 'done', the customer is automatically sent an SMS or email with pickup info. You can customise the text and language.

Can I see the history of a specific item?

Yes — every item (bike, shoe, car, watch...) gets its own card with a complete service history. You see exactly what was done, by whom and when.

How are spare parts and inventory handled?

Spare parts and consumables exist as items with stock levels. Add them to an order and inventory updates automatically and the customer is billed correctly.

Does it work offline?

For short outages the payment terminal can still complete card payments and sync them automatically once the connection is back. Full POS functionality requires internet.

What does it cost?

We offer flexible monthly contracts tailored to the number of users and features. No setup fees, no lock-in. Get in touch for a quote.

Is the service order flow part of the POS?

The full service order module — status flow, customer history per item, SMS notifications, time tracking and direct invoicing from orders — is an add-on service from SEK 299/mo on top of the POS. Spare parts and inventory are core features of Flopay Hub and are included in the POS contract.

Ready to level up your service & workshop?

Book a free demo and we'll show you how Flopay can streamline your business.

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